BloodSTAR Facility Administrator

BloodSTAR Facility and Facility Administrator online registration form 

BloodSTAR Facility Administrators are designated staff members within a hospital/facility who have the authority to validate and approve BloodSTAR user access requests for the hospital’s Medical Officers, Nurses and administration staff.

What is their role?

• Verify that Medical Officers, Nurses and administration staff who send BloodSTAR access requests are employed or practice within their facility and when this is confirmed approve their access requests;
• De-activate system access for Medical Officers, Nurses and administration staff who no longer work at their facility;
• Maintain facility relationships (system links between the treating facility and the lab or labs from which product is dispensed);
• Maintain the list of preferred products in consultation with clinical and laboratory staff.
• Facility Administrators have the ability to pre-approve a Medical Officer for access to their BloodSTAR site. This means that when a Medical Officer submits an access request for the facility where the pre-approval was created, the Medical Officer will be granted immediate full access to the site.

Example Case

Dr Smith is beginning work in the immunology department of Tidy Town Hospital.  It is expected that within the course of his work at the hospital he will need to prescribe immunoglobulin treatment.  As part of the department’s registration/orientation process, Dr Smith is advised that he needs to access BloodSTAR.  Dr Smith opens the BloodSTAR homepage and completes a Medical Officer user access request for Tidy Town Hospital.

Once the request is submitted, the facility administrator Fiona Jones is notified by email of a pending User Access Request.  Fiona logs into BloodSTAR and reviews Dr Smith’s request. Fiona needs to confirm that Dr Smith is a legitimate employee of the hospital.  She might do this by:

• Looking up Dr Smith’s record in the staff directory;
• Calling the doctor (using the contact details in the staff directory) to confirm that he is the person who submitted the request; or
• Contacting the head of Immunology to confirm Dr Smith’s engagement.

Once Fiona is satisfied that the request is a legitimate request and that Dr Smith is working at the hospital, she approves the access request.

An email is sent to Dr Smith to tell him that access has been granted.  The next time Dr Smith accesses BloodSTAR he will be able to access Tidy Town Hospital’s patient records.

Note – Due to patient privacy constraints if Dr Smith works at more than one hospital, he will need to complete a separate Access Request for each separate hospital.

Does my facility need a Facility Administrator?

Note – A facility may require access to both BloodSTAR and BloodNet systems. For example, a private clinic may order and dispense product for patients receiving treatment at the facility. In this case the clinic would have dispensing and treatment functions.

Considerations for choosing an administrator

It is a requirement that each facility have a minimum of two facility administrators. It is desirable that these be permanent full-time employees to allow coverage of required functions. Nurses, medical officers, interns and registrars should be made aware of BloodSTAR registration requirements during existing hospital induction processes.
When choosing who should be an administrator, the following responsibilities should be considered:

• Understanding of who is permitted to have access to patient information within BloodSTAR.
• Access approvals will need to be reviewed within two business days.
• New staff will need to be approved by the administrator before they can access existing patient data.
• The rotational movement of nurses, interns and registrars will require ongoing management.