8(3) & A.4

Letter of transmittal

Letter of transmittal

Mandatory

iii

A.5

Contents

Table of contents

Mandatory

iv–vii

A.5

Index

Index

Mandatory

211

A.5

Appendix 11

Glossary

Mandatory

201

A.5

Inside cover

Contact officer(s)

Mandatory

ii

A.5

Inside cover

Internet home page address
and Internet address for report

Mandatory

ii

9

REVIEW BY SECRETARY

9(1)

2

Review by departmental secretary

Mandatory

14

9(2)

2

Summary of significant issues
and developments

Suggested

15–16

9(2)

2

Overview of department’s
performance and financial results

Suggested

15–16

9(2)

2

Outlook for following year

Suggested

17

9(3)

-

Significant issues and developments—portfolio

Portfolio departments—suggested

Not applicable

10

DEPARTMENTAL OVERVIEW

10(1)

1 & Appendix 2

Role and functions

Mandatory

3, 179

10(1)

6

Organisational structure

Mandatory

100

10(1)

NBA’s Performance

Outcome and program structure

Mandatory

23

10(2)

Where outcome and program structures differ from PBS Statements/PAES or other portfolio statements accompanying any other additional appropriation bills (other portfolio statements), details of variation and reasons for change

Mandatory

Not applicable

10(3)

1

Portfolio structure: part of the
Health and Ageing portfolio

Portfolio departments—mandatory

2

11

REPORT ON PERFORMANCE

11(1)

2, 3, 4, 5

Review of performance during the year in relation to programs and contribution to outcomes

Mandatory

12–13, 23–96

11(2)

3, 4, 5

Actual performance in relation to deliverables and KPIs set out in PB Statements/PAES or other portfolio statements

Mandatory

26–27, 60–61, 85–86

11(2)

-

Where performance targets differ
from the PBS/ PAES, details of both former and new targets, and reasons for the change

Mandatory

Not applicable

11(2)

3, 4, 5

Narrative discussion and
analysis of performance

Mandatory

23–96

11(2)

1, 3, 4,
Appendix 7

Trend information

Mandatory

9, 28–38, 40–43, 48, 55, 189–190

11(3)

4

Significant changes in nature
of principal functions/ services

Suggested

62–81

11(3)

3, Appendices 5, 6

Performance of purchaser/provider arrangements

If applicable, suggested

39–56, 186–188

11(3)

2, 3, 4

Factors, events or trends influencing departmental performance

Suggested

14–16, 28–38, 69–76

11(3)

2, 3, 4, 6

Contribution of risk management
in achieving objectives

Suggested

16, 44, 46, 80–81, 101–103

11(4)

-

Social inclusion outcomes

If applicable, mandatory

Not applicable

11(5)

6

Performance against service charter customer service standards, complaints data, and the department’s response to complaints

If applicable, mandatory

104

11(6)

7

Discussion and analysis of the department’s financial performance

Mandatory

114–118

11(7)

7

Discussion of any significant changes from the prior year, from budget or anticipated to have a significant impact on future operations.

Mandatory

117

11(8)

Appendix 3

Agency resource statement and summary resource tables by outcomes

Mandatory

180–181

12

MANAGEMENT AND ACCOUNTABILITY

Corporate Governance

12(1)

Letter of transmittal

Agency heads are required to certify that their agency comply with the Commonwealth Fraud Control Guidelines

Mandatory

iii

12(2)

6, Appendix 1

Statement of the main corporate governance practices in place

Mandatory

100–103, 176–178

12(3)

6

Names of the senior executive
and their responsibilities

Suggested

100

12(3)

6, Appendix 8

Senior management committees
and their roles

Suggested

101, 191–192

12(3)

6

Corporate and operational
planning and associated performance reporting and review

Suggested

104

12(3)

6

Approach adopted to identifying
areas of significant financial or operational risk

Suggested

102–103

12(3)

6

Policy and practices on the establishment and maintenance
of appropriate ethical standards

Suggested

105

12(3)

6

How nature and amount of remuneration for SES officers
is determined

Suggested

109

External Scrutiny

12(4)

6

Significant developments
in external scrutiny

Mandatory

103

12(4)

6

Judicial decisions and decisions
of administrative tribunals

Mandatory

103

12(4)

6

Reports by the Auditor-General,
a Parliamentary Committee or
the Commonwealth Ombudsman

Mandatory

103

Management of Human Resources

12(5)

6

Assessment of effectiveness
in managing and developing
human resources to achieve departmental objectives

Mandatory

106

12(6)

6

Workforce planning, staff turnover
and retention

Suggested

106

12(6)

6

Impact and features of enterprise or collective agreements, individual flexibility arrangements (IFAs), determinations, common law
contracts and AWAs

Suggested

108

12(6)

6

Training and development
undertaken and its impact

Suggested

110

12(6)

Appendix 9

Work health and safety performance

Suggested

197

12(6)

-

Productivity gains

Suggested

Not applicable

12(7)

6

Statistics on staffing

Mandatory

105–106

12(8)

6

Enterprise or collective agreements, IFAs, determinations, common law contracts and AWAs

Mandatory

108

12(9) & B

6

Performance pay

Mandatory

109

Assets management

12(10)-(11)

7

Assessment of effectiveness
of assets management

If applicable, mandatory

121

Purchasing

12(12)

7

Assessment of purchasing against
core policies and principles

Mandatory

119

Consultants

12(13)-(24)

7

The annual report must include a summary statement detailing the number of new consultancy services contracts let during the year; the total actual expenditure on all new consultancy contracts let during the year (inclusive of GST); the number of ongoing consultancy contracts that were active in the reporting year; and the total actual expenditure in the reporting year on the ongoing consultancy contracts (inclusive of GST). The annual report must include a statement noting that information on contracts and consultancies is available through the AusTender website.

Mandatory

120

ANAO Access Clauses

12(25)

7

Absence of provisions in contracts allowing access by the Auditor-General

Mandatory

119

Exempt contracts

12(26)

7

Contracts exempt from the AusTender

Mandatory

120

FINANCIAL STATEMENTS

13

7

Financial Statements

Mandatory

122–173

OTHER MANDATORY INFORMATION

14(1) & C.1

Appendix 9

Work health and safety (Schedule 2, Part 4 of the Work Health and Safety
Act 2011)

Mandatory

197

14(1) & C.2

7

Advertising and Market Research (section 311A of the Commonwealth Electoral Act 1918) and statement
on advertising campaigns

Mandatory

120

14(1) & C.3

Appendix 9

Ecologically sustainable development and environmental performance (section 516A of the Environment Protection and Biodiversity
Conservation Act 1999)

Mandatory

193–196

14(1)

-

Compliance with the agency’s obligations under the Carer
Recognition Act 2010

If applicable, mandatory

Not applicable

14(2) & D.1

7

Grant programs

Mandatory

119

14(3) & D.2

Appendix 9

Disability reporting—explicit and transparent reference to agencylevel information available through other reporting mechanisms

Mandatory

193

14(4) & D.3

Appendix 9

Information Publication Scheme statement

Mandatory

197

14(5)

Appendix 10

Correction of material errors
in previous annual report

If applicable, mandatory

198

F

Appendix 12

List of Requirements

Mandatory

206-210