Home Download PDF Download the PDF version here Get Adobe Reader here Table of contents Letter of Transmittal PART 1 OVERVIEWOrganisation at a glance General Manager's Review NBA Board and Report PART 2 PERFORMANCEPerformance reporting Objective 1. Secure the supply of blood and blood products Objective 2. Improve risk management and blood sector performance Objective 3. Promote the safe and efficient use of blood and blood products PART 3 MANAGEMENT AND ACCOUNTABILITYGovernance structure Operational planning Customer Service Charter External scrutiny Fraud control Human resources and people management PART 4 FINANCIAL MANAGEMENTFinancial Management Financial Performance Assets Management Purchasing Financial Statements PART 5 APPENDICESAppendix 1. Committee and Board Member Profiles Appendix 2. Fresh blood components supplied under contract by the Blood Service in 2014-15 Appendix 3. Plasma and recombinant products supplied under contract in 2014-15 Appendix 4. Mandatory Reporting Appendix 5. List of requirements Appendix 6. Acronyms and Abbreviations Index Back to Top In this section Letter of Transmittal PART 1 OVERVIEW PART 2 PERFORMANCE PART 3 MANAGEMENT AND ACCOUNTABILITY PART 4 FINANCIAL MANAGEMENT PART 5 APPENDICES Start reading Letter of Transmittal admin's blog