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Letter of TransmittalPart 1: Overview of the NBA and the blood sector Part 2: Performance
- Performance reporting
- Objective 1. Secure the supply of blood and blood products
- Objective 2. Improve risk management and blood sector performance
- Objective 3. Promote the safe and efficient use of blood and blood products
- Governance structure
- Operation planning
- Customer Service Charter
- External scrutiny
- Fraud control
- Human resources and people management
- Appendix 1. Committee and Board Member Profiles
- Appendix 2. Fresh blood components supplied under contract by the Blood Service in 2012-13
- Appendix 3. Plasma and recombinant products supplied under contract in 2012-13
- Appendix 4. Mandatory Reporting
- Appendix 5. List of Requirements
- Appendix 6. Acronyms and Abbreviations