• Contents
• Letter of transmittal
• User guide
• Part 1: Overview
• Part 2: Highlights of 2010–2011
• Part 3: Performance
• Part 4: Horizon scanning
• Part 5: Corporate governance
• Part 6: Financial management and accountability
• Appendices

Part 3: PERFORMANCE

PART 3 Summarises the NBA’s outcome and program structure and reports on the NBA’s performance against the key performance indicators and qualitative and quantitative deliverables established in the 2010–11 Portfolio Budget Statements.

• 3.1 PERFORMANCE FRAMEWORK
• 3.2 SUPPLY OF BLOOD AND BLOOD PRODUCTS
• 3.3 MANAGEMENT of risk AND SECTOR PERFORMANCE IMPROVEMENT
• 3.4 APPROPRIATE PATIENT BLOOD MANAGEMENT AND SAFE USE OF BLOOD AND BLOOD PRODUCTS