Accessibility

If we have not made a document you need available in a format you can access, please contact us.

Our commitment

We are committed to providing information and services in a non-discriminatory and accessible way. This is a requirement under the Disability Discrimination Act 1992(Opens in a new tab/window) (Cth).

To help with this, we aim for our website to comply with Web Content Accessibility Guidelines version 2.1 (WCAG 2.1)(Opens in a new tab/window) at level AA. This is the Australian Government standard for website accessibility.

Using this website

Document format

We aim to publish documents in multiple formats and optimise them for accessibility. We typically publish them in HTML on a webpage, and in PDF format. If we cannot publish HTML versions, we also include DOCX format.

If you need a document in a format different from those we provide, please contact us.

Compatible software

Our website contains information in several formats, depending on the content type and when we published it. If you do not have the software to open a file on our website, these links may be helpful:

• Apache OpenOffice(Opens in a new tab/window): a free office application suite that can open many common Microsoft Office document formats.
• Google Docs(Opens in a new tab/window): a free application that can open Microsoft Word documents.
• Adobe Acrobat Reader(Opens in a new tab/window): a free PDF reader application.

Technical aspects

We have formatted our webpages so you can scale them to fit different screen resolutions.

This means our website should display correctly in different browsers. You can also resize text on our webpages to suit you.

Our webpages have also been set up so that when you print them, they print only the relevant content in a print-friendly layout.

To help screen readers more easily read our content, we also use friendly URLs and meaningful link text in our links.

Navigation

All navigation on this website is fully accessible to screen readers. We do not use Javascript, Cascading Style Sheets (CSS) or images for navigation.

Images

We have given images on this site meaningful 'alt' tags that screen readers can read.

Get in touch

Website accessibility is very important to us. If you have any problems using this website, or any comments, feedback or questions, please contact us.

National Relay Service

If you are d/Deaf or hard of hearing, or have a speech disability, contact us through the National Relay Service (NRS).

• TTY users: phone 133 677, then ask for NBA on 1300 025 663.
• Speak and Listen users: phone 1300 555 727, then ask for NBA on 1300 025 663.
• Internet relay users: connect to the NRS(Opens in a new tab/window), then ask for NBA on 1300 025 663.

Translating and Interpreting Service

If you need an interpreter, please call the Translating and Interpreting Service (TIS National) on 131 450. Then ask for NBA on 1300 025 663.